Tixel - Who Wants A Bump?

Competition Terms & Conditions

The following terms and conditions govern the Tixel Who Wants A Bump? competition (the "Promotion"). By entering, entrants agree to be bound by these terms.

Promoter

The Promoter is Tixel Pty Ltd (ABN 88 625 710 581) of 229-231 Chapel St, Prahran VIC 3181, Australia ("Tixel", "we", "us", "our"). All prize administration under this Promotion is conducted by or on behalf of Tixel Pty Ltd.

Promotion Overview

Who Wants A Bump? is a free-entry weekly competition. Each week, one (1) winner will be bumped to the top of the Tixel waitlist for an event of their choice and receive AUD $100 of Tixel credit.

This Promotion is a game of skill. Chance plays no part in determining the winners.

No purchase or payment of any kind is required to enter or to win. A purchase will not increase your chances of winning.

Promotion Period

Entries open: when the first competition post is published on Tixel's official Instagram account (@tixelofficial) on Monday 5 October 2026 Entries close: Thursday 12 November 2026 at 11:59PM AEDT ("Promotion Period"), unless extended under clause 3(a).

The Promotion runs in weekly rounds. Each round closes at 11:59PM AEDT on Thursday, and the next round opens at 12:01AM AEDT on Saturday. The first round opens at the start of the Promotion Period.

All times are Australian Eastern Daylight Time (AEDT). Entries received outside a round will not be valid for that round.

(a) Tixel may extend the Promotion Period by further weekly rounds on the same terms. Any extension and the new closing date will be announced on Tixel's official Instagram account (@tixelofficial) and updated in these terms before the original Promotion Period ends.

Eligibility

(a) Entry is open to individuals who are residents of Australia, aged 18 years or over at the date of entry, and who hold a Tixel account.

(b) Employees, officers, agents, and contractors of Tixel and their associated entities, and members of their immediate families or households, are not eligible to enter.

(c) Tixel reserves the right to verify the eligibility of any entrant or winner and to disqualify any entrant who does not satisfy these eligibility requirements. Tixel may require documentary proof of age and Australian residency before awarding any prize. Failure to provide satisfactory proof within a reasonable timeframe specified by Tixel will result in disqualification and, where applicable, forfeiture of the prize in accordance with clause 10.

How to Enter

(a) To enter a round, complete both of the following steps on that round's designated Tixel competition post published on Tixel's official Instagram account (@tixelofficial):

i. Follow @tixelofficial on Instagram; and
ii. Comment "BUMP" on the post, followed by the event you want to be bumped for and why.

(b) Bonus entry: entrants who share that round's post to their Instagram story, while their account is public, will receive one (1) bonus entry for that round. A story share alone is not an entry.

(c) Each eligible entrant may receive a maximum of two (2) entries per round: one (1) standard entry and one (1) bonus entry. Additional comments do not count as additional entries.

(d) Entries do not carry over between rounds. To be considered in each round, entrants must enter again on that round's post.

(e) Entries that do not comply with these entry requirements, or that contain offensive, unlawful, or abusive content, will be invalid and will not be judged.

Social Media

(a) This Promotion is in no way sponsored, endorsed, administered by, or associated with Instagram or Meta Platforms, Inc. Any information provided by entrants in connection with this Promotion is provided to Tixel and not to Instagram or Meta. Entrants release Instagram and Meta from any liability in connection with this Promotion.

(b) Entrants are responsible for ensuring that their participation in this Promotion complies with Instagram's terms of service. Tixel accepts no responsibility for any restriction, suspension, or other action taken by Instagram in respect of an entrant's account in connection with their participation.

The Prize

(a) Each winner will receive:

i. a waitlist bump: Tixel will move the winner to the top of the Tixel waitlist for one (1) event of their choice listed on Tixel; and
ii. AUD $100 of Tixel credit, added to the winner's Tixel account.

(b) The waitlist bump does not guarantee a ticket. Ticket availability depends on other fans listing tickets for resale. The winner must purchase any ticket at its listed price, subject to Tixel's standard Terms & Conditions and fees.

(d) Tixel credit can only be used on Tixel, is non-transferable, and expires 12 months after it is issued.

(e) Tixel accepts no responsibility for event cancellation, rescheduling, or any failure on the part of the event organiser or venue.

(f) Approximate retail value of each prize: AUD $100. Total prize pool: AUD $600 across six (6) weekly rounds, plus AUD $100 for each additional weekly round if the Promotion Period is extended.

Prize Conditions

(a) The prize is non-transferable, non-exchangeable, and not redeemable for cash, except as required by law. There is no cash alternative.

(b) Tixel reserves the right to substitute the prize with a prize of equal or greater value where the original prize becomes unavailable.

(c) Tixel may request reasonable details to facilitate prize fulfilment (e.g., the email address on the winner's Tixel account).

(d) The winner may be asked to participate in reasonable publicity activity in connection with the Promotion (for example, providing a quote or being featured on Tixel's social media channels). Participation in publicity is entirely voluntary. Where a winner consents to participate, Tixel will seek and record their express written consent before any such activity takes place. Consent may be withdrawn at any time prior to publication.

Judging & Winner Notification

(a) Each Friday during the Promotion Period, a Tixel judging panel will select one (1) winner from all valid entries received in that round. Entries will be judged on creativity and entertainment value. Bonus entries give an entrant a second entry to be judged.

(b) An entrant may win a maximum of one (1) prize during the Promotion Period.

(c) Winners will be announced in Tixel's Instagram broadcast channel on the day of judging and notified by direct message on Instagram from @tixelofficial within 72 hours of judging. Where a notification cannot be delivered (e.g., due to privacy settings or a deactivated account), Tixel's notification obligation shall be treated as discharged at the time of the failed delivery attempt. Tixel will never ask for payment or bank details to claim a prize.

(d) Tixel's decision in relation to all aspects of the Promotion, including judging, is final and binding. No correspondence will be entered into.

Unclaimed Prizes

(a) If a winner does not respond to the notification or does not claim their prize within 72 hours of notification, the prize will be forfeited. Tixel will use reasonable endeavours to send a reminder notification approximately 24 hours after the initial notification.

(b) If a prize is forfeited, Tixel will award it to the next best entry from that round, as determined by the judging panel. That winner will be notified in the same way.

(c) If that prize is also unclaimed within 72 hours of notification, Tixel reserves the right not to award it further, in which case the prize will be retained by Tixel.

Fair Play & Disqualification

(a) Multiple accounts, automated entries, bot activity, bulk entries, third-party entry services, copied entries, and fraudulent entries are prohibited.

(b) Tixel reserves the right to void any entry, disqualify any entrant, and recover any prize from any winner who has, in Tixel's reasonable opinion:

i. provided false or inaccurate information; ii. used automated means or bots to enter; iii. tampered with the entry or judging process; or iv. otherwise acted in breach of these terms and conditions.

Verification

Tixel may require proof of identity, age, and Australian residency to confirm eligibility and may disqualify entries that are incomplete, fraudulent, or non-compliant with these terms.

Privacy

Personal information is collected to administer the Promotion, contact the winners, and verify eligibility. Any marketing opt-in is voluntary and not required to enter or to win. Personal information is handled in accordance with Tixel's Privacy Policy: https://tixel.com/privacy.

Liability

(a) To the maximum extent permitted by law, Tixel excludes all liability for any loss, damage, or injury (whether direct or indirect) arising out of or in connection with the Promotion or the use of any prize. Nothing in these terms excludes, restricts, or modifies any right or remedy, or any guarantee, that cannot lawfully be excluded under the Australian Consumer Law or any other applicable law.

(b) Tixel is not responsible for late, lost, incomplete, or misdirected entries or for any technical malfunction, telecommunications failure, or other error that may affect an entrant's ability to participate.

Changes & Cancellation

If circumstances beyond Tixel's reasonable control make it necessary to modify, suspend, or cancel the Promotion or any prize, Tixel reserves the right to do so. Any such changes will be communicated via Tixel's official Instagram account (@tixelofficial) as soon as reasonably practicable. Tixel will not make any changes that unfairly disadvantage entrants who have already entered. No compensation will be payable to entrants arising from any such modification, suspension, or cancellation.

General

(a) These terms and conditions constitute the entire agreement between Tixel and each entrant in respect of the Promotion. They supersede any prior representations or statements relating to the Promotion.

(b) If any provision of these terms and conditions is found to be invalid or unenforceable, it shall be severed without affecting the validity and enforceability of the remaining provisions.